SUMMARY OF JOB:
Provides exceptional guest experience - including but not limited to - meeting/greeting all guests upon arrival, offering snacks or beverages, and answering any questions they may have.
Manages all needs of the offices including boardroom scheduling, IT troubleshooting (in coordination with a member of the IT Department), supply maintenance, tidiness and organization of the office. Provides administrative and clerical support as needed.
Greets all incoming guests ensuring excellence in their visit to the NYC office
Ensure all daily needs of the office are met. This includes making coffee and maintaining all necessary office equipment. Also ensures kitchen and boardroom areas kept free of dirty dishes and clutter.
Conducts new hire orientations in coordination with the IT and HR Departments
Acts as the property manager for New York office by directing and managing support services and building operation function including general maintenance, repair, custodial/housekeeping services, building security, telecommunication systems, key management systems and acting as liaison with landlord.
Collaborates with Executive assistant to maintain boardroom schedule and office calendar.
Assist the IT (Information Technology) Department with office technology.
Keeps all areas of the office neat and organized at all times. Maintains office and kitchen supply inventory.
Assists in maintaining the card reader system and office security
Researches and recommends cost effective services, equipment and supplies
Manages outgoing and incoming mail. Processes overnight packages for delivery by critical deadlines
Prepares NYC office budget and codes invoices
Coordinates meetings for the New York office (includes scheduling, physical and/or technical setup, supporting documentation/materials/agendas, meeting summary, refreshment service ordering, etc.)
Coordinates NYC office events as needed
Serves on both Wellness and Charity Committee’s and champions initiatives in the New York office.
Performs additional clerical and administrative duties as needed;
SKILLS & ABILITIES:
Excellent customer service and communication skills are required
Must handle multiple tasks under tight deadlines
Ability to handle a frequent volume of incoming/outgoing phone calls
Effective written and verbal communication skills required
Must be able to multitask and prioritize projects and tasks